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Randolph "Dilda" Carter

A rant about books, horror, and the weird.  I sometimes take on my love/hate relationship with goodreads and Amazon.

Currently reading

Perchance to Dream: Selected Stories
Ray Bradbury, Charles Beaumont, William Shatner
Progress: 140/336 pages
Keith Roberts

goodreads Director of Customer Care

I know it was buried in some other post here on my dashboard but if you look at the jobs available notice on gr today it shows Customer Care Director is vacant now so apparently Kara Erickson got the axe.




It would be interesting to know whether Kara was really to blame for this mess or was just the scapegoat they needed after things went so badly.  After all she just might have been executing marching orders that came down from others.  She might have even objected to it, leading to her ousting.  I agree she was certainly responsible for the terrible notification but even she might have been taken by surprise about what was going on and had to scramble to catch up with it.  It could not have been her decision to start deleting, it wouldn't be part of customer care.